Tag Archives: ipkall

Getting started with A2Billing – Part 3 Creating an access DID

Now we’ve got a trunk setup and a rate card and call plan we need a way for our potential customers to actually connect to our system! One way for them to do this is via an access phone number. To test this I’m going to use the IPKall DID we setup here in FreePBX.

This assumes that FreePBX has been setup with some a2billing custom destinations as described here – http://www.freepbx.org/forum/freepbx/installation/inbound-sip-trunk-doesnt-call-extensions. Sysadminman VOIP VPSs are preconfigured for this.

Setting the inbound access number (DID) in FreePBX

This is changing the access DID we created here

In FreePBX click on Inbound Routes on the left hand main menu

Then select “ipkall” (the DID we created here)

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Getting started with FreePBX – Part 6 Cheap phone calls using DISA and Callback

One of the great things about voip is that you can make international calls at local rates.  Combine that with Asterisk/FreePBX and you’ve got the ability to make cheap international phone calls using your mobile phone.

To do this we’re going to setup DISA (Direct Inward System Access). This will enable us to ring our Asterisk server, get a dial tone and then dial back out again.

Then I will show you how you can combine this with callbacks if that works out cheaper for you.

Installing the modules

First we need to install the DISA (if it’s not installed already) and Callback modules. See part 5 for more information about installing FreePBX modules.

Setting up DISA

Now we are going to configure a DISA…

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Getting started with FreePBX – Part 5 Setting up an IVR

Setting up an IVR (or auto attendant, digital receptionist) is great idea for small businesses. You can have a single external number for your customers to call but then direct the call to the right department via a simple menu.

First we need some extensions to put the calls through to, then we need to record the menu the caller will hear and finally setup the actual IVR.

Configuring the extensions

Follow the instructions in part 2 to create the extensions that you need. I have created extensions for Sales, Support and Billing

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