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Category: A2Billing

A2Billing Asterisk billing application

Home Archive by Category "A2Billing"

A2Billing advanced troubleshooting

16 February 2015MattA2Billing

This is intended for advanced users – please see here for general A2Billing troubleshooting tips – https://sysadminman.net/blog/2015/troubleshooting-common-a2billing-problems-6451 Sometimes it can be really useful to figure out what’s going on behind the scenes in A2Billing. This is useful for tracking down bugs. It’s very unlikely you’d want to do this unless you have a good understanding of editing Linux files, PHP and MySQL. To find out what queries A2Billing is running when we look at things in the GUI we can turn on “PHP Quick Profiler” On a SysAdminMan VPS you turn this on by editing the file – /var/www/a2billing/admin/lib/admin.defines.php

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Troubleshooting common A2Billing problems

16 February 2015MattA2Billing

I see customers having the same issues with A2Billing so thought I’d do a list of the most common ones. This list must account for at least 90% of the issues I see. This list applies where A2Billing is installed correctly, but you’re having issues making calls. Does the call work in the simulator? The first thing to check is whether the call works OK in the A2Billing call simulator. You can find out how to do this here – https://sysadminman.net/blog/2011/a2billing-troubleshooting-ratecard-simulator-2407 If the call does work OK in the simulator then it’s likely your customers and rate cards are setup correctly…

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Using a GoIP for an A2Billing access number

3 December 2013MattA2Billing

This post follows on from the one on using the GoIP for outbound calls You should check that post for some general advice. We are going to use the same software and devices for this guide. This guide was written using a clean SysAdminMan VPS – http://sysadminman.net/sysadminman-freepbx-a2billing-hosting.html SET UP THE TRUNK IN ASTERISK Setting up the trunk in Asterisk is the same as for outbound calls, apart from we are going to set a ‘context’ to pass the incoming call to A2Billing. These lines are added to /etc/asterisk/sip_custom.conf – [goip] type=peer secret=ej44frhjdf23 username=goip host=dynamic canreinvite=no qualify=yes nat=force_rport,comedia context=a2billing

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Using a GoIP with A2Billing for outbound calls

2 December 2013MattA2Billing, VOIP

This is a quick guide to using a GoIP GSM gateway with A2Billing as an outbound trunk. It doesn’t go through setting up rate cards and customers in A2Billing, guides for that are already available on this site. First some general info and tips. This guide was written using the following. The thing most likely to cause issues is a SIP ALG in your router. NAT issues are a pain to track down! SysAdminMan VPS – http://sysadminman.net/sysadminman-freepbx-a2billing-hosting.html Asterisk 11.6.0 A2Billing 2.0.7 OpenWRT ‘Backfire’ router as the broadband router. This doesn’t have a SIP ALG enabled GoIP 1 with firmware GHSFVT-1.1-22. This had…

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New GoIP (GSM to SIP gateway)

2 December 2013MattA2Billing, VOIP

For quite a while now I’ve had lots of enquires from customers wanting to use a GoIP with A2Billing on their SysAdminMan VPS. So I thought I’d order a test one and write some documentation! A GoIP is a small box that accepts a full size GSM SIM. It can then take Asterisk/SIP calls and send them via a mobile phone provider, or pass incoming mobile calls to Asterisk. I ordered from this e-bay seller on 23/11/13 – http://www.ebay.co.uk/usr/sweetheartstore2009 and the GoIP was delivered today, 10 days later.    It was delivered with a 2 pin (rather than UK) plug which is…

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Asterisk and A2Billing software update

18 November 2013MattA2Billing, FreePBX

The software versions on the SysAdminMan templates have been updated as follows … SysAdminMan FreePBX CentOS 5.10 Asterisk 11.6 FreePBX 2.11 SysAdminMan FreePBX & A2Billing CentOS 5.10 Asterisk 11.6 FreePBX 2.11 A2Billing 2.0.7 SysAdminMan FreePBX & A2Billing & OpenVPN Server CentOS 5.10 Asterisk 11.6 FreePBX 2.11 A2Billing 2.0.7 OpenVPN Server All new servers will be deployed with the software versions above. See here to order – https://sysadminman.net/uk-voip-vps-order.php

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Asterisk outbound call status page

11 September 2013MattA2Billing, Asterisk

I recently wrote this as a simple web page to show the current calls in progress on an Asterisk PBX. It was written for an A2Billing system. It just runs a ‘core show channels concise’ and then shows lines that contain certain text. By default it shows lines that are ‘Up’ and running the ‘Dial’ application, but this could be changed. It uses twitter bootstrap to add some formatting to the table. The div containing the table is refreshed every 3 seconds. This is what it looks like –

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A2Billing useful MySQL queries

1 June 2013JonA2Billinga2billing, mysql

I am not condoning anyone who does not understand MySQL or the internal workings of A2Billing to be messing around with MySQL commands; however occassionally you do need to, to save yourself a lot of time and effort. I’m intending to update this page with MySQL commands for specific jobs as I work them out, for my future reference mostly. I’ve posted before about various A2Billing MySQL queries, so this is a down-and-dirty page of commands, not a full explanation of what each does or why you might need them. Here’s the first one: You have 2 tarrifs setup, and…

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Manually adding customer payment in A2Billing

29 May 2013MattA2Billing

If you use Post Pay customers in A2Billing then you have 2 options for maintaining the customers credit limit and balance. You could invoice the customer directly from A2Billing but it can be complex to set up and many businesses already have an invoicing system in place. The other option is to invoice the A2Billing customer on an external billing system, and then credit the A2Billing account manually on receipt of payment. You will want to credit the A2Billing account or once the customer reaches their credit limit they will be unable to make calls. Setting up the customer as…

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A2Billing – invalid rate card expiry date 0000-00-00

4 April 2013MattA2Billinga2billing, date, invalid, rate card

Recently I’ve had a few calls about rate cards in A2Billing not working as expected. Everything looked good except the expiry date on the rate card was showing as 0000-00-00 00:00. This caused the rates in that rate card not to be evaluated as part of the call plan. It looks like this is caused by a limitation in 32 bit Linux with the last date able to be represented as 19 January 2038. See here for more information about this – http://en.wikipedia.org/wiki/Year_2038_problem When you create a new rate card, A2Billing tries to add 25 years to the current date…

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