Creating a calling card customer
Click on CUSTOMERS on the left hand menu
Click Create Customers
We get a big list of options but the only things we need to set are –
BALANCE – set the inital balance for the customer
CALL PLAN – ensure the call plan is set to the one we created here
LASTNAME & FIRSTNAME – not required but definitely useful!
Then click on CONFIRM DATA
There are obviously a lot more settings I can use when configuring a customer but if I click on List Customers I can see my customer is setup
So, lets give it a go!
I ring my access number 12532433498 (configured here)
and it asks for my PIN number so I enter 1137742329 (my card number created above)
I now get the message “Please enter the number you wish to call and then enter the pound key” so I dial 011441162572850# (remember I can only dial numbers in Leicester in the UK for now as that is the only rate we created here) and my call is made!
Now, a couple of things have also happened.
If I click on CALL REPORT and then CDR Report I can see that a record has been made of the call plus the call charges –
and also if I click on CUSTOMER, List Customers and then click on EDIT next to my customer –
and then scroll down to the bottom I can see that my CLID has been added to my customer record (this is becuase cid_enable and cid_auto_assign_card_to_cid have been enabled in a2billing.conf). This means that next time I call the system from my phone it will know who I am and I will not need to enter my pin number again.