Asterisk PBX Order Form

General Terms of Service


By using SysAdminMan's services you agree to the following Terms of Service.
These Terms of Service may be modified without notice.

1. Use of SysAdminMan services
You may use SysAdminMan services provided that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction

2. Charges and billing
All payments for service must be made via PayPal or accepted Credit/Debit card. You must ensure that you are able to make payment via PayPal or accepted Credit/Debit card before agreeing to use the services of SysAdminMan.

3. Backups and Data loss
While SysAdminMan will make every effort to ensure the consistency of your data and backups, your use of SysAdminMan services is at your sole risk. SysAdminMan is not responsible for files and/or data residing on our servers.

4. System access
You must ensure that you have approved access to the systems that you employ SysAdminMan to work on. You agree that SysAdminMan may access your servers to complete any agreed work

5. Limitation of liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT SysAdminMan SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES.

6. Warranty disclaimer
YOU AGREE THAT YOUR USE OF SysAdminMan SERVICES SHALL BE AT YOUR SOLE RISK. ALL SERVICES PROVIDED BY SysAdminMan ARE AVAILABLE AS IS WITHOUT WARRANTIES OR GUARANTESS APPLIED.

7. Refunds
Refunds are only given when both yourself and SysAdminMan agree that the service provided does not meet expected standards

8. Cancellation
If you wish to cancel any recurring service from SysAdminMan you must use the contact form on this web site to advise us of your request. Cancellation requests must be made before that months payments are made.

VPS Terms of Service


1. Payment must be made within 4 days of the due date

2. Any payments not made within 4 days of the due date will result in the service being suspended

2.1. If a customer paying by PayPal subscription cancels their subscription without further communication it will be assumed a notice of termination and the VPS will be cancelled at the end of the current billing period

3. Any payments not made within 7 days of the due date will result in the service being terminated and any data being deleted

4. Cancellation requests should be made by submitting a ticket in the helpdesk system

5. All VPS's are unmanaged. SysAdminMan will be responsible for ensuring the underlying hardware and network is available, the customer will be responsible for configuring and maintaining their VPS. SysAdminMan will advise and assist in the initial configuration of FreePBX and A2Billing where possible.

5.1 Customers are responsible for ensuring their systems are configured securely. SysAdminMan shall not be liable for any loss resulting from the VPS being compromised by a third party.

6. You agree not to use the service to:

  • Upload, post or otherwise transmit any Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene (illegal pornography), libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable. Please note that IRC services may not be run on our network. Contact us for clarification where needed.
  • Harm minors in any way.
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity. Forge headers or spoof or monitor/sniff IP packets.
  • Forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content or Third Party Content transmitted via the Site.
  • Upload, post or otherwise transmit any Third Party Content that you do not have a right to transmit under Law or under contractual or fiduciary relationships.
  • Upload, post or otherwise transmit any Third Party Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party.
  • Upload, post or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except in those areas of the Site that are designated for such purpose.
  • Upload, post or otherwise transmit any Third Party Content that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
  • Promote or provide instructional information about illegal activities, promote physical harm or injury against any group or individual, or promote any act of cruelty to animals.

7. If your server is attacked (DDoS) then we reserve the right to disable your VPS without notice.

7.1. VPSs run on servers shared by other users and are provided on a 'fair share' basis. If it is found that a customers requirements fall outside of these 'fair share' provisions making it necessary to cancel the VPS a refund of the current months subscription payment will be made

8. While every effort will be made to protect your data you are responsible for ensuring that any data stored on our VPSs is backed up

9. Our VPSs are not designed to be used as mail servers. Outbound SMTP connections will be limited to 3 per minute

10. All VPSs will be billed in UK GBP

11. All payments for VPSs must be by PayPal or accepted Credit/Debit card

12. Money Back Guarantee - if you are not satisfied for any reason after within 14 days of your VPS being provisioned you are eligible for a full refund of your first months payment. You must request cancellation and a refund within 14 days by submitting a ticket via the helpdesk system to use this guarantee.

 

modified date - 10th August 2011
Older Terms and Conditions
pre 21st August 2010
pre 10th August 2011